Terms of Use
Updated on April 19, 2025
1. Introductions
These terms and conditions govern your use of this website (the “Website”). By using this website, you confirm that you accept these terms and conditions in full. If you do not agree to these terms and conditions, you must not use this website.
You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
This website uses cookies. You consent to our use of cookies in accordance with the terms of our Privacy Policy.
Hitravelor is made up of different legal entities. Our registered address is No. 26, Yanta South Road, Xi'an, Shaanxi, 710000 China. These terms are issued on behalf of Hitravelor Co.Ltd (“we”, “us” or “our”). To contact us, please email service@hitravelor.com.
2. License to Use the Website
Unless otherwise stated, Hitravelor and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
• republish material from this website (including republication on another website);
• sell, rent, or sub - license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy, or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or
• redistribute material from this website [except for content specifically and expressly made available for redistribution].
You must not use this website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to this website without Hitravelor's express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without Hitravelor's express written consent.
3. User Content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material, and audio - visual material) that you submit to this website, for whatever purpose.
You grant to Hitravelor a worldwide, irrevocable, non - exclusive, royalty - free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant to Hitravelor the right to sub - license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Hitravelor or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaints.
4. Your Account Details
You warrant that all account and recruitment information supplied by you is true, accurate, current, and complete.
If you choose, or you are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You fully understand and agree that we will not be liable for any losses suffered by you as a result of you failing to treat such information as confidential.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these terms.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details in section 1 of these terms.
5. Changes to and Suspension of Our Website
We may update and change our Website from time to time to reflect changes to our services, our users’ needs, and our business priorities. We will give you reasonable notice via email of any major changes.
We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our Website for business and operational reasons. We will give you reasonable notice via email of any suspension or withdrawal.
6. How You May Use Material on Our Website
We are the owner or the licensee of all patents, copyright, trade marks, business names and domain names, rights in designs, rights in computer software, database rights and all other intellectual property rights, in each case whether registered or unregistered, in our Website. All such rights are reserved.
You may print off copies, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others to content posted on our Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.
You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Website in breach of these terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
7. Prohibited Uses
You may only use our Website for lawful purposes. You may not use our Website:
• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re - use any material which does not comply with our content standards below.
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time - bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
• Not to reproduce, duplicate, copy or re - sell any part of our Website in contravention with these terms.
• Not to access without authority, interfere with, damage or disrupt:
◦ any part of our Website;
◦ any equipment or network on which our Website is stored;
◦ any software used in the provision of our Website; or
◦ any equipment or network or software owned or used by any third party.
• Not to interfere or attempt to interfere with the normal operation of our Website or any activity that is conducted on our Website.
• Not to take any action that would result in an unreasonably large data load on our Website’s network.
8. We Are Not Responsible for Viruses and You Must Not Introduce Them
We do not guarantee that our Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.
You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial - of - service attack or a distributed denial - of service attack.
9. Rules About Linking to Our Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Website in any website that is not owned by you.
Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.
We reserve the right to withdraw linking permission without notice.
10. Data Protection
We will only use your personal information as set out in our Recruitment Privacy Statement.
11. Limitation of Liability and Warranty
Except as otherwise provided in the standard terms of sale that govern the sale of each product on this site, this site, the service products offered for sale on it and the transactions conducted through it are provided by Hitravelor on an “as is” basis.
This site may include inaccuracies, mistakes or typographical errors. Hitravelor does not warrant that the content will be uninterrupted or error free.
To the maximum extent permitted by applicable law, Hitravelor's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Hitravelor during the month immediately preceding the act allegedly giving rise to Hitravelor's liability.
12. Order Acceptance
The Services are provided on an ongoing basis, and are provided solely to:
• Assist users in gathering travel information, posting Content and searching for and booking travel services and reservations; and
• Assist travel, tourism and hospitality businesses in engaging with users and potential customers, by way of free and/or paid - for services offered by or through the Hitravelor Companies.
Products, services, information and Content on our Services change regularly, so that it is up to date (for example, with current information and offers). This means, for example, that in respect of third party services, new transportation services, accommodations, restaurants, tours, activities or experiences may become available for you to book whilst other services may become unavailable.
We may change or otherwise modify this Agreement in the future in accordance with the terms and conditions herein, and you understand and agree that your continued access or use of the Services after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to this Agreement at the bottom of this Agreement, and any revisions will take effect upon posting. We will notify you of material changes to these terms and conditions by either sending a notice to the email address associated with your profile or by placing a notice on our websites. Be sure to return to this page periodically to review the most current version of this Agreement. If you don't want to accept any changes to this Agreement, you may close your account and cease to access the Services.
USE OF THE SERVICES
As a condition of your use of the Services, you agree that:
• all information supplied by you via the Services to the Hitravelor Companies is true, accurate, current and complete;
• you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you;
• you are 13 years of age or older. The Hitravelor Companies do not knowingly collect the information of anyone under the age of 13. If you are a consumer resident in the EU or the UK, we may deny you access to the Services if you violate this Agreement, or for any other reasonable cause. If you are not a consumer resident in the EU or the UK, we retain the right at our sole discretion to deny you access to the Services, at any time and for any reason, including, but not limited to, for violation of this Agreement. By using the Services, including any products or services that facilitate the sharing of Content to or from third party sites, you understand that you are solely responsible for any information that you share with the Hitravelor Companies. You may access the Services solely as intended through the provided functionality of the Services and as permitted under this Agreement.
Please note that there may be certain orders that we are unable to accept and must cancel. Hitravelor reserves the right, at sole discretion, to refuse or cancel any order for any reason.
Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Both parties agree that after the order is sent, the service will be entirely provided by the third - party travel service company. At this stage, the full ownership of the product(s) belongs to the buyer; all relevant responsibilities and risks during the service process shall be borne by the buyer.
13. Transfer of Title
The ownership of the service products in your order will be transferred to you when the third - party travel service company and you sign an agreement. At that time, all product responsibilities and risks will also be transferred to you and the designated third - party company.
By placing an order on this website, you authorize Hitravelor to use third - party travel services on your behalf.
14. Typographical Errors
While Hitravelor strives to provide accurate product and pricing information, pricing or typographical errors may occur. Hitravelor cannot confirm the price of an item until after you order.
In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Hitravelor shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item.
15. Indemnity
You hereby indemnify Hitravelor and undertake to keep Hitravelor indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Hitravelor to a third party in settlement of a claim or dispute on the advice of Hitravelor's legal advisers) incurred or suffered by Hitravelor arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
16. Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.
Any Party affected by Such events shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
17. Termination
You agree that we may, at any time and at our sole discretion, with or without cause or any notice to you, terminate your access to the Site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.
If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Site or by sending a communication to any address (email or otherwise) that we have for you in our records.
18. Notice of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.
If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by email or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re - read this statement on a regular basis.
19. Booking with third-party suppliers through Hitravelor
Use of Hitravelor Booking Services
The Hitravelor Companies offer you the ability to search for, select, and book travel reservations with third - party suppliers without leaving the Services.
Important: Hitravelor does not itself sell travel reservations. Hitravelor allows third parties to sell their travel reservations on Hitravelor.
Hitravelor may facilitate the promotion and sale of travel reservations by third parties to you. Hitravelor is not, however, the party that undertakes the promotion and/or sale. If you book a reservation with a third - party supplier, the contract for the reservation is always solely between you and the third - party. Hitravelor is not:
• the buyer or the seller of reservation;
• a party to the contract with the third - party or responsible for the fulfilment of that contract; or
• an agent of you or the third - party in connection with purchase or sale.
If you book a reservation with a third - party supplier, you agree to review and be bound by the supplier’s terms and conditions of purchase and website use, privacy policy and any other rules or policies related to the supplier’s site or property. Your interactions with third - party suppliers are at your own risk. The Hitravelor Companies will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third - party suppliers or for any personal injuries, death, property damage or other damages or expenses resulting from your interactions with third - party suppliers.
Your rights of recourse in connection with a contract between you and a third - party supplier (for example, in relation to refunds and cancellations), will be between you and the third party as set out.